Using data to measure and improve practice health

Operational inefficiencies can have far-reaching effects on veterinary practice performance, leading to higher service costs, reduced quality of services, lower productivity, and diminished profitability. Join two veterinary business experts for a discussion on how to use data to measure your practice s performance in four key areas: space utilization, the veterinary team, inventory management, and systems and processes. By tracking the right metrics, you'll gain valuable insights that will allow you to manage your practice s operations, identifying opportunities for improvement as well as areas of efficiency. Just as you monitor your animal patients  health, this session will teach you how to keep a close eye on the health of your practice.  

LEARNING OBJECTIVES: 

• Understand how to measure practice performance.
• Identify the metrics that can help you monitor your practice s health.

This session builds on a previous webinar series that examines strategies to address inefficiencies in these same four areas. Watch those webinars here:

• Space management and practice efficiency
• Leadership and practice performance
• Inventory management and practice performance
• Systems and processes for practice productivity

Frederic Ouedraogo, Ph.D., is a senior economist and associate director of economics at the AVMA. In this role, he analyzes data to evaluate the veterinary workforce and assess the condition and performance of the veterinary industry. He also works to estimate economic impacts of the veterinary industry on the U.S. economy. He holds a Ph.D. in agricultural economics from Oklahoma State University.

Dr. Peter Weinstein teaches business and finance at Western University College of Veterinary Medicine. For more than 20 years, he has been providing small-business and corporate consulting services to veterinary practices nationwide. He has served as executive director and president of the Southern California Veterinary Medical Association (SCVMA), and is a past president of the California Veterinary Medical Association. He also was president of VetPartners, a nonprofit association for veterinary business specialists.

Dr. Weinstein speaks and writes extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on improving veterinary practices. He co-authored with Michael E. Gerber “The E-Myth Veterinarian—Why Most Veterinary Practices Don’t Work and What to Do About It.” He received his DVM from the University of Illinois and earned a master’s degree in business administration from the University of Redlands while managing his own practice and practicing veterinary medicine full time.