Systems and processes for practice productivity

This is the fourth webinar in a four-part series exploring strategies to improve practice efficiency. For the most complete learning experience, we recommend watching part 1,  Space management and practice efficiency,  part 2,  Leadership and practice performance,  and part 3,  Inventory management and practice performance  before viewing this webinar.

Systems, processes, and checklists are crucial to creating a consistent and predictable workflow to complete tasks in veterinary practice. Not only do they help the whole team get things done right the first time, they’re also key to preventing mistakes that might harm a practice’s bottom line, your relationship with a client, or worse yet, the health of a patient. Join two veterinary business experts to learn why systems, processes, and checklists are so important to practice performance, and how to implement them in your organization.

This on-demand webinar is made possible through educational funding from CareCredit.

LEARNING OBJECTIVES: 

• Understand why systems, processes, and checklists are vital to practice performance.
• Learn how to create systems, processes, and checklists for your practice.
• Discover how to check the effectiveness of systems and processes.

Frederic Ouedraogo, Ph.D., is senior economist and associate director of economics at the AVMA. In this role, he analyzes a breadth of data to understand the veterinary workforce and assess the condition and performance of the veterinary industry. He also works to estimate economic impacts of the veterinary industry on the U.S. economy. He holds a Ph.D. in agricultural economics from Oklahoma State University.

Dr. Peter Weinstein teaches business and finance at Western University College of Veterinary Medicine. For more than 20 years, he has been providing small-business and corporate consulting services to veterinary practices nationwide. He has served as executive director and president of the Southern California Veterinary Medical Association (SCVMA), and is a past president of the California Veterinary Medical Association. He also was president of VetPartners, a nonprofit association for veterinary business specialists.

Dr. Weinstein speaks and writes extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on improving veterinary practices. He co-authored with Michael E. Gerber “The E-Myth Veterinarian—Why Most Veterinary Practices Don’t Work and What to Do About It.” He received his DVM from the University of Illinois and earned a master’s degree in business administration from the University of Redlands while managing his own practice and practicing veterinary medicine full time.