Conflict management for a healthier workplace

Conflict at work is inevitable—no matter the profession. That means knowing a variety of techniques to address and manage conflict can be key to creating a healthy workplace. Explore common conflict management approaches, and learn how to use them in real workplace situations. You’ll have the opportunity to practice the strategies using example scenarios, and come away feeling prepared to implement them in your organization. 

Participants can expect to learn about:

• A variety of conflict management styles and techniques
• How to use them to manage conflict in your organization
• Applying different conflict management approaches in various scenarios 

This session originally was presented at AVMA’s 2022 Veterinary Leadership Conference. 

Dr. Addie Reinhard is a contractor at Merck Animal Health and a researcher studying veterinary wellbeing, professional skills, and innovative interventions to support mental health and wellbeing in the veterinary profession. She is on the research team for the Merck Animal Health Veterinary Wellbeing Study and is the founder of MentorVet, an evidence-based peer mentorship and professional development program for recent veterinary graduates. She holds a master’s degree in community and leadership development, and a certificate in college teaching and learning from the University of Kentucky. She also holds a certificate in veterinary human support from the University of Tennessee and is a certified QPR suicide prevention instructor. She was a participant in the 2019-2020 Kentucky Veterinary Medical Association Power of Ten Leadership Program.