Grand rounds: Navigating malpractice complaints

You know how grand rounds sessions help you tackle difficult cases on clinics? Here, presenters use that same format to discuss how to handle potential complaints against your veterinary license. Follow along as they work through the subjective, objective, and assessment of a “case” you’re likely to encounter in practice. Come away with a plan to handle real-life situations and gain tools to sail more smoothly through your veterinary career.

This webinar was developed in partnership with the My Veterinary Life podcast.

Participants can expect to learn about:

  • Three ways to prevent malpractice claims through record keeping and communication techniques
  • Individual needs for professional liability insurance and licensure defense coverage 
  • Professionally liability claims process

Dr. Annie Chavent earned her DVM from North Carolina State University College of Veterinary Medicine in 2016. She spent four years working in equine private practice before joining AVMA in 2020 as an assistant director on the student initiatives team. She is passionate about supporting students as they become the best versions of themselves both professionally and personally.  

Dr. Marci Kirk is a 2011 graduate from the University of Illinois College of Veterinary Medicine. She practiced small animal medicine for five years before joining the staff at the AVMA, where she serves as assistant director for recent graduate initiatives.  

Legend Thurman is an international #1 best-selling author and 2023 DVM candidate at the Royal Veterinary College in London. She aspires to be a government veterinarian, rooted in servant leadership and advocating for those who cannot speak for themselves. She is a firm believer in helping veterinary professionals and others overcome their struggles in acceptance, self-image, vulnerability, and impostor syndrome. Her previous work includes animal/veterinary legislative initiatives, public policy, and advocacy on a local, national, and international level. She has been featured in DVM360, Vets for Success, Vet Candy, and Women Action Takers, among others. 

Dr. Rebecca Stinson earned her DVM from the University of Georgia in 2002. She worked as an equine veterinarian and later became a founding partner at Carolina Equine Hospital in North Carolina. She is passionate about helping students identify their own path in the veterinary field. In 2016 this passion prompted her to shift careers and focus more on education and working with students. She became an adjunct faculty member at Averett University; then a clinical assistant professor and college veterinarian at Berry College in Georgia; and an associate director for student support at Virginia Maryland College of Veterinary Medicine. In 2019, Dr. Stinson joined the AVMA Trust as student services representative. In this role, she coordinates outreach from representatives of AVMA LIFE and AVMA PLIT to students.  

 She served as AVMA vice president from 2014-2016, and has been a member of several task forces, committees, and councils. 

Dr. Tom Favale earned his DVM from Iowa State University and completed residency in a non-conforming animal behavior program. He practiced as an associate veterinarian for over 20 years, then purchased a one-doctor practice. After five years he sold the practice and started working as a relief veterinarian in the Chicago area. 

His interests in animal behavior, family dynamics, and tragic deaths by suicide in the veterinary community prompted him to further his education to better serve his colleagues in the veterinary field. In 2017, he began a master’s program in social work at Loyola University in Chicago and became a licensed social worker. He serves on the veterinary social work team at the University of Tennessee College of Veterinary Medicine, where he also is a clinical assistant professor.  

Dr. Favale has special interests in providing mindful-based tools to veterinary students that can be used throughout their personal and professional lives, creating safe places together for people and their pets who experience domestic violence, and exploring the interaction of family dynamics and problem behaviors in pets.